That sounds grim Mick - have you had some firmware brick one of your amps?
And to think I was considering buying one . . .
Howard, I haven't had the problem with my ID:Core 40, I've updated the firmware a couple of times so far. But it worries me every time they bring out a new version of the insider software, as it usually comes bundle with a new firmware and prompts you to install it. I haven't installed the last one because I feel like it's tempting fate. That why I'm curious as to what happens support wise if this happens, especially when your amp is a couple of years old or more and out of the warranty period.
I wouldn't be happy if it bricked mine tbh. Other than the worries, it's a fantastic little amp, great fun actually.